Group of healthcare workers sharing a high-five
Success Stories & ROI

Health systems are notching big wins with their IT investments

Having gained some hard-won wisdom about the dos and don'ts of information technology investments in recent years, healthcare providers are getting bolder in their digital transformation spending. And many forward-thinking hospitals and health systems are finding significant clinical, financial and operational ROI for their efforts.

As they roll out new leading-edge technologies – AI and automation, telehealth and remote monitoring, EHR optimization and patient engagement – they're realizing lasting positive outcomes for their patients and their bottom lines. Here is a regularly updated list of deep-dive case studies showing how providers of all shapes and sizes are making their tech spend work for them.

Photo: Cecilie_Arcurs/Getty Images

News
The New York health system also successfully migrated, consolidated and shut down data centers and...
By Bill Siwicki |
Dr. Carney Taylor of Eastern Nephrology Associates on EHRs
News
The practice's optimal start rate – when a patient begins dialysis at home, receives a...
By Bill Siwicki |
Covenant Health on philanthropic aid
News
Its use of a special tool to connect patients with aid is an "excellent example of applying...
By Bill Siwicki |
Sentara Health on cloud computing
News
That's an approximately 30% decrease in data center cost, coming from reductions in labor costs...
By Bill Siwicki |
Essentia Health and telemedicine
News
The nurse stroke program manager offers an in-depth look at the virtual care initiative, which...
By Bill Siwicki |
News
Critical patient insights were missing in more than 13% of Denver Health electronic health records...
By Bill Siwicki |
St. Francis Interquest and RTLS
News
Mountain Region CommonSpirit Health's CMIO outlines novel ways RTLS is being used in finding...
By Bill Siwicki |
Dr. Valerie McKinnis of Mountain Region CommonSpirit Health on RTLS
News
Yes, RTLS. Mountain Region CommonSpirit Health's CMIO offers a deep dive into some novel uses...
By Bill Siwicki |
WellSpan Health, which serves Central Pennsylvania and northern Maryland
News
EHR-linked virtual care "allows us to expand our capabilities, creating opportunities to build...
By Bill Siwicki |
Sherri Lewis of BoulderCentre for Orthopedics & Spine on revenue cycle management
News
The orthopedics and spine practice has conducted 4,759 pre-collections estimates and is up to $898,...
By Bill Siwicki |
News
The technology also helps care teams to standardize patient education and care pathways, while more...
By Bill Siwicki |
News
The initiative also provides savings in the form of signing bonuses the hospital would have had to...
By Bill Siwicki |
Albany Med-Columbia Memorial Health on AI
News
The system, built as part of the organization's digital front door, has achieved both clinical...
By Bill Siwicki |
Dr. Richard Tytus on telehealth and EHRs
News
The use of telemedicine technology that lends itself well to combination with in-person care is...
By Bill Siwicki |
Dr. Jonathan Austrian, associate CMIO, NYU Langone Health
News
Teams of clinicians, researchers and educators worked to find artificial intelligence-enabled...
By Bill Siwicki |
Dr. Brett A. Oliver at Baptist Health on patient engagement
News
The outreach program is showing serious clinical ROI by relying on patient-reported blood pressure...
By Bill Siwicki |
Joe Filigno of Bon Secours Mercy Health on experience management
News
The HR team at the health system expanded its family leave program and launched a new recognition...
By Bill Siwicki |
Dr. Vinay Vaidya at Phoenix Children’s on data management
News
Among its success stories, the health system built an app that identifies more than 10 patients...
By Bill Siwicki |
AtlantiCare in New Jersey uses AI for cancer care
News
One of the New Jersey health system's interventional pulmonologists tells the story of how an...
By Bill Siwicki |
News
By reducing the number of flowsheets and their content, they've made documentation more than 10...
By Bill Siwicki |
Musculoskeletal imaging at UVA Health System
News
More than two-thirds of the health system's abdominal CTs, chest MRIs and PET-CTs now have...
By Bill Siwicki |
Allina Health's Abbott Northwestern WestHealth
News
That's been in med-surg and the ICU. In the ED, the health system has discharged 63% of its...
By Bill Siwicki |
Dr. Amy Lu of Denver Health
News
In a partnership with the Denver Housing Authority, the health system has installed on-site...
By Bill Siwicki |
Gwendolyn Lewis, DNP, RN, of One Brooklyn Health
News
At One Brooklyn Health System, tools such as the Brooklyn Health Equity Index survey are helping...
By Bill Siwicki |
Dr. Lynn T. Simon of Community Health Systems
News
Remote patient monitoring has helped the health system boost patient engagement, improve patient...
By Bill Siwicki |
Mount Sinai in New York City
News
The New York hospital's vice chairman of urology and robotics operations explains how a new...
By Bill Siwicki |
Jenny M. Smith of Franciscan Missionaries of Our Lady Health System
News
The Louisiana health system is using the technology to help meet other Quadruple Aim goals of...
By Bill Siwicki |
Dr. Robin Arthur Williams of Ophelia
News
Virtual care provider Ophelia found 56% of its OUD patients remained in treatment for six months...
By Bill Siwicki |
Houston Methodist buildings
News
Further, when using this nurse-facilitated technology in patients’ homes, the percentages of...
By Bill Siwicki |
News
The behavioral health provider's virtual care visits now have higher satisfaction rates and...
By Bill Siwicki |
Dr. Denise Gomez of TrueCare
News
The San Diego-based provider sees around 30 readings per patient per month, showing a high level of...
By Bill Siwicki |
Baptist Medical Center complex
News
The Florida health system has converted more than 7.3 million medication instructions without...
By Bill Siwicki |
Community Health Network complex
News
Since implementing discovery, navigation and merchandising tools, the health system achieved a 300...
By Bill Siwicki |
Simon Hargus of First Settlement Physical Therapy on EHRs
News
The all-in-one practice management system reduced the amount of time a patient needs to spend in...
By Bill Siwicki |
Dr. Kendell Cannon of Herself Health on AI scribes
News
Dr. Kendell Cannon describes how her primary care practice sifted through the hype of artificial...
By Bill Siwicki |
Penn Medicine's Smilow Research Center uses AI
News
Nearly 4,000 medication-related text messages were exchanged between patients and Penny – and...
By Bill Siwicki |
Couple having a telemedicine visit with their doctor
News
Through its virtual care and remote monitoring programs, University of Alabama at Birmingham has...
By Bill Siwicki |
Atrium Health's Sanger Heart and Vascular Institute
News
That's for coronary artery bypass grafting patients at Atrium Health's Sanger Heart and...
By Bill Siwicki |
360 Human Services' Harry Jackson and staff
News
Combined practice management tools have also helped the applied behavioral analysis clinic, which...
By Bill Siwicki |
Dr. Bill Farr Atadas telehealth medication monitoring
News
In two years following 100 new-start opioid use disorder patients, Bill Farr says 94% remained in...
By Bill Siwicki |
Augusta University Medical Center telehealth
News
Also through its Virtual Care at Home program, Augusta has been able to show a reduced readmission...
By Bill Siwicki |
Jackson Health System building
News
"The more efficient we are and the faster we turn around the equipment, the more equipment is...
By Bill Siwicki |
NorthSight building
News
By improving use of its data, the behavioral health agency has been able to help patients obtain...
By Bill Siwicki |
Tampa General Hospital building by river
News
What's more, data work surrounding the early warning system helped spur physician use of...
By Bill Siwicki |
Maximilian Maile of Parkview Health System
News
The Indiana health system has achieved massive success with its patient engagement and telemedicine...
By Bill Siwicki |
Lehigh Valley Hospital
News
Further, the Pennsylvania health system has seen a reduction in the percentage of patients who...
By Bill Siwicki |
The University of Kansas Health System
News
The University of Kansas Health System has boosted overall block utilization by 20% total, prime...
By Bill Siwicki |